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Frequently
Asked Questions |
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If
you have any queries that are not answered in this
section, Feel free to E-mail
us
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General
questions: |
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Online
auction questions: |
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Cars
questions: |
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Motorcycles
questions: |
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Parts
questions |
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Answers |
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General
answers: |
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Q: |
What benefits can I get as an
I.S.I Co., LTD
trade Customer? |
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A: |
By
becoming an ISI Trade customer, you will get:
1. Access to a massive amount of available cars, motorcycles
and parts on a daily/weekly basis.
2. Prices to meet your market requirements and the
quality you require.
3. Fast shipping of RoRo / Container / Crated / Air
Freight of vehicles and other cargo.
4. Accurate documentation for hassle free customs
clearance and re-registration.
5. After sales service that will allow you to serve
your own customers better.
6. Assistance with setting up your own business dealing
with vehicles.
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Online
auction answers: |
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Q: |
What is the I.S.I
ONLINE AUCTION? |
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A: |
This
is a unique online auction available to I.S.I's
trade customers. I.S.I consolidates data received
from a large number of auction houses around Japan
under one format and present them to our trade customers.
Our trade customers are able to browse the daily
lists, and place bids on desired units.
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Cars
answers:
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Q: |
What
car models are you selling? |
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A: |
Click here for a list of the models we're selling.
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Q: |
What
does FOB mean? |
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A: |
FOB
is a shipping term meaning Free On Board. This means
that an FOB quoted price includes the purchase of
the vehicle,
I.S.I Co., LTD
commission, the transfer from the auction site /
stock yard to the docks, loading of the vehicle
onto the exporting vessel and the export documentation
charge charged by the shipping line in Japan.
From your point of view - no other payments in
Japan.
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Q: |
What
is the grade system you are using to grade the vehicle? |
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A: |
We
use the same system as used by all the leading Auction
houses in Japan. All vehicles sold in Japan are
given a grade. This ranges from 5.0 to ***, with
5.0 indicating "as new" and condition
*** indicating accident damage vehicle. Check the
following table for more details:
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AUCTION
GRADE
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MEANING
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***
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Accident
damaged / salvage. |
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R,
A, 0
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Repaired
from previous accident. |
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RA,
0A
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Repaired
from previous accident, Overall condition
similar to 3.5 or 4. |
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1
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Modified
for Racing, Or natural damage such as hail
or water damage. |
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2
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Poor
condition. |
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3
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Might
require 2-4 panels work, and/or high KMs,
and/or worn inside. Generally, under average
for age. |
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3.5
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Might
need 1-2 panels work to get back to grade
4. |
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4
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Good
condition as relates to the age of the vehicle.
No need to paint panels or recondition interior.Ready
for showroom display. |
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4.5-Up
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Mint,
small use only. |
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Q: |
How
do you ship the cars to the port of my choice? |
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A: |
Cars
are usually shipped by RO-RO (ROLL ON-ROLL OFF)
car ferries to most destinations. At certain destinations
RO-RO vessels are not available. In such a case,
we will load your cars into a container.
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Q: |
What
is the cost to deliver my selected vehicle to the
port near me? |
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A: |
Freight
cost depends on the size of the vehicle. Shipping
companies charge by cubic meters (M^3).
To calculate the freight cost, multiply the vehicle's
cubic size by the freight charge to the destination
you require. Here are estimated cubic sizes for
various vehicle types.
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Vehicle
type
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M^3
size range
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Sports
and Sedans
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8-12 M^3
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4WD
and Vans
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12-16 M^3
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Trucks
and Buses
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20-up M^3
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Country
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Port |
Per
CubicMeter (M3)
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U.K.
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Southampton,
New Castle, Tilbury, Liverpool, Bristol |
65
US$
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Australia
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Sydney
Melbourne, Adelaide, Brisbane, |
60
US$
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| Australia |
Perth
/ Fermantal |
66
US$ |
| New
Zealand |
Auckland,
Wellington, Christchurch / Lyttelton, Nelson |
915
NZ$per unit |
| China |
Hong
Kong |
35
US$ |
| Cypress |
Larnaca,
Limassol |
65
US$ |
| Ireland |
Dublin |
65
US$ |
| East
Africa |
Mombassa,
Dar Es Salaam |
65
US$ |
| Singapore |
Singapore |
45,000
JPYPer unit |
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Sri
Lanka
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Colombo |
60
US$
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Please
email
us if your country not listed above. |
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Q: |
I
live in UK and wish to get info about SVA and ESVA? |
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A: |
I
live in UK and wish to get info about SVA and ESVA?
A: Please contact the DVLA, your local VRO or YuwAutotrade.
If you need more details regarding specific models,
please contact
us by email.
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Q: |
I
live in Australia and wish to know what cars can
I import? |
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A: |
For
information on the vehicles you can import to Australia
please visit the DOTRS
web site. |
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MotorCycles
answers: |
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Q: |
Can
I import a Japanese domestic model to my country? |
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A: |
Generally
speaking, yes, but it depends on the regulation and
the law of your country. Please email us for more
details.
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Q: |
I
wish to import a commercial quantity of motorcycles
for retail / trade purposes. How do I proceed? |
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A: |
Please
email
us with the following details:
| 1 |
Your
full name and or business name, address, phone
and fax number.
Please also state the name of the seaport that
serves your area. |
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Models
you require. Please state stock numbers from
our web site, or model names if you wish. |
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Please
state the condition / quality you require |
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Q: |
Do
you supply parts for motorcycles? |
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A: |
Yes
we do. Please check our parts
sections, in case you can't find what
you are after, please email us with your full details,
part description and your bike chassis number. |
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Q: |
What
grade system are you using for motorcycles? |
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A: |
We
follow a similar system as used by the largest Japanese
motorcycle auctions. A number is assigned to indicate
the grade as follows:
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AUCTION
GRADE
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MEANING
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Grade
0~1
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Damaged,
various degrees. Can be used for parts or repaired
if viable. |
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Grade
2
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Poor
overall. Might need repair to main components
at high cost, can be used for parts. |
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Grade
3
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Under
average as relates to the age and model year.Condition
can be improved to a higher grade with a mild
investment. |
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Grade
4
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Good
overall condition, sometimes with minor marks
that do not require major repairs. |
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Grade
5 and up:
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Excellent
condition, close to new or new. |
The letters used (A, T, N, etc) with the grade number
indicate internal sub grades. |
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Q: |
Can
you supply damaged or accident bikes? |
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A: |
Yes
we can supply a wide range of damage bikes, either
for repair or for breaking. Such bikes are only supplied
in volumes, to bone fide bike breakers or traders.
A limited access area showing a vast range of such
bikes is available on our web site.
For a password and access, please apply with your
details. |
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Q: |
What
is a "Bulk Order"? |
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A: |
Bulk
order means container loads, also known as FCL.
Prices showing apply to such volume orders.
We also supply single motorcycles crated in specially
built wooden crates to certain markets, however an
additional crating fee will apply.
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Parts
answers: |
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Q: |
How
do you send parts to my premises? |
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A: |
We
presently offer a choice of 3 freight services,
which have a different combination of shipping rates,
weight and volume of cargo and delivery speed.
| 1 |
Express
Mail Service - Japan Postal
Service. |
| 2 |
UPS |
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Sea
freight - For the cheapest yet slowest shipping
option. Contact us for details related for
sea fright. |
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Q: |
Can
you locate a part, which doesn't list on your parts
stock list? |
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A: |
Yes,
no problem at all!
Simply fill this form.
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Q: |
Do
parts prices include shipping? |
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A: |
All
prices listed in our site are quoted without shipping
charges from Tokyo. Prices and specifications are
subject to change without notice, therefore always
check prices before making a purchase |
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For
more details please contact
us:
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Integral
Solutions International Co.,Ltd. |
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Tokyo head office
Kami Shakujii, 1-13-10-305
Nerima Ku,
Tokyo 177-0044
Japan
Tel: + 81-3-3928-0935
Fax: + 81-3-5991-7062 |
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Email:
isi@isibike.com |
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